How to create AMR service request or service application
Last updated
Last updated
To get into the SLT Console, you'll need to log in with the right details. First, go to slt.subsenterprise.com. Then, type in your email and password. Just ensure your email and password are correct to get in without problems.
Once you have logged in successfully, you will see a dashboard and a menu on the side. Locate the "Service Requests" tab in the menu and click on it. This will display all the service requests that have been created.
After you click on the "Service Requests" tab, you will see a list of all service requests. To create a new AMR request, find the "Create Service Request" button located in the top right corner of the console and click on it.
When you start creating your request, it is required to choose between "New Service" or "Upgrade Service." If you want to increase the load on an existing service point, go with "Upgrade Service."
If the request is for an existing customer, turn the toggle button to "on." Then, search for the customer using either their service point number or account number. Once you've found the right customer, click the "Next" button to continue.
Next, you will need to fill in the required information about the customer making the request. This includes their name, contact details, and other necessary information. Make sure everything is accurate before moving on.
Identity Information (Ghana Card, Passport, Voters ID, or Driver's License)
If the customer does not have a Ghana card, uncheck the “Has Ghana Card” option and select the type of identification the customer is presenting.
Enter the ID number, the issue, and the expiry dates, and upload the images of the ID.
Now, it's time to give the necessary property information about the location where the service will be provided. This includes details about the premise or facility, such as the region, district, community, address, and all other requirements related to the location. Ensure all the information provided is accurate before moving forward.
To proceed, you will need to provide the necessary service information. This includes details about the wiring professional. Ensure to provide all the required details accurately to ensure a smooth process.
Before finalizing the request, take a moment to review all the information provided about the request, customer, identity, property, and service. Ensure that everything is accurate and complete. Once you've verified everything, click the "Submit" button to proceed with the request.
