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SLT Console
SLT Console
  • How to create AMR service request or service application
  • How to Perform Pre-Installation Survey
  • How to sign a contract
  • How to edit AMR customers
  • How to approve AMR replacement orders
  • How to disapprove AMR replacement orders
  • Background
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How to approve AMR replacement orders

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Last updated 8 months ago

Step 1:

To approve AMR replacement orders, log into the SLT Dashboard. Provide your credentials and click on “Sign in”

Step 2:

To access replacement orders, navigate the menu options and click the “Replacements” tab.

A list of all replacement orders will be displayed. The replacement orders screen has the following tabs:

  • All Orders which displays a comprehensive list of all replacement orders

  • Pending which displays replacement orders that have not been assigned yet

  • Assigned to Supplier which displays orders that have been assigned to meter suppliers/manufacturers

  • Assigned to Installer which displays orders that have been assigned to meter installers

  • In Progress which shows orders that are currently being worked on

  • Resolved which shows a list of orders that have been worked on and submitted by assignees

  • Completed which shows orders that have been successfully approved

  • Rejected which displays orders that were rejected in the pending state.

  • Canceled which displays orders that were canceled after being assigned to a supplier or installer

  • Bulk initiations display replacement orders that were uploaded in bulk.

Step 3:

Identify the order you are looking for by navigating the resolved list.

Alternatively, click on the search by drop-down, select a search parameter, provide the corresponding input in the search field, and click the search button.

Step 4:

After you identify the order, click the “approve” button ( the second button located at the far right side of the order).

After you identify the order, click the “disapprove” button ( the third button located at the far right side of the order).

Step 5:

You may provide notes for approving the order and click “ Approve Service Order”.

Video Tutorial