How to disapprove AMR replacement orders

Step 1:

To disapprove AMR replacement orders, log into the SLT Dashboard. Provide your credentials and click on “Sign in”

Step 2:

To access replacement orders, navigate the menu options and click the “Replacements” tab.

A list of all replacement orders will be displayed. The replacement orders screen has the following tabs:

• All Orders which displays a comprehensive list of all replacement orders

• Pending which displays replacement orders that have not been assigned yet

• Assigned to Supplier which displays orders that have been assigned to meter suppliers/manufacturers

• Assigned to Installer which displays orders that have been assigned to meter installers

• In Progress which shows orders that are currently being worked on

• Resolved which shows a list of orders that have been worked on and submitted by assignees

• Completed which shows orders that have been successfully approved

• Rejected which displays orders that were rejected in the pending state.

• Cancelled which displays orders that were cancelled after being assigned to a supplier or installer

• Bulk initiations display replacement orders that were uploaded in bulk.

Step 3:

Identify the order you are looking for by navigating the resolved list.

Alternatively, click on the search by drop-down, select a search parameter, provide the corresponding input in the search field, and click the search button.

Step 4:

After you identify the order, click the “disapprove” button ( the third button located at the far right side of the order).

Step 5:

You may provide notes for disapproving the order and click “ Disapprove Service Order”.

This ensures clear communication and documentation of the reasons behind the disapproval, facilitating efficient resolution and follow-up actions.

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