How to suspend a customer
Last updated
Last updated
Sign into Management Console with your email and password
Click on ServicePoints under the Service Points section on the menu pane.
You can search for a service point via:
Customer Number
Account Number
Service Point Number
Geo Code
Meter Number
If you wish to suspend a customer, you can either select them from the list or you can search for them and select them from the search results.
If you wish to suspend a customer, click on Update Customer to see a list of options and select suspend from the list of options you see.
Provide the details to suspend the service point. Provide the following information:
Select the suspension type
Select the reading date
Enter the reading value
Enter the reason for suspension
