ZEUS
Management Console
Management Console
  • ⁠How to Change Customer Name by Manager
  • ⁠⁠How To Update Customer Tariff by Manager
  • ⁠⁠How To Update Customer Phone Number
  • How to create a reconnection order
  • How to suspend a customer
  • How to create a termination order
  • How to update a customer
  • How to update a customer's identity
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  • Step 1: Log in
  • Step 2: Service Points
  • Step 3: Customer Information
  • Step 4: Update Customer Options
  • Step 5: Update Tariff & Save Changes
  • Video Tutorial

⁠⁠How To Update Customer Tariff by Manager

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Last updated 10 months ago

Step 1: Log in

To access the Management Console, please visit analytics.subsenterprise.com. Once there, provide the necessary email and password credentials to log in. Ensure that you enter the correct email and password before attempting to log in.

Step 2: Service Points

To initiate the tariff update process, first, locate the "Service Point Tab" on the side navigation bar and click on it.

Then, from the list of service points available, you can search for a specific service point by using criteria such as "Customer Number", "Account Number", "Service Point Number", "Geo Code", or "Meter Number".

Once you've identified the particular service point that requires a tariff update, click on it to proceed with the update.

Step 3: Customer Information

After the customer's details pop up, proceed by clicking on the "Update Customer" button located below. This action will enable you to make any necessary updates or modifications to the customer's information.

Step 4: Update Customer Options

When you click on the "Update Customer" button, a list of actions will appear. From this list, select "Update Tariff" to proceed with making the necessary changes to the tariff associated with the customer's service point.

This action will allow you to adjust the tariff settings according to the requirements or updates needed.

Step 5: Update Tariff & Save Changes

To update the customer’s tariff information successfully, follow these steps:

1. Enter the required information for the tariff update, such as the new tariff rate or any other relevant details.

2. Once you have entered the necessary information, review it to ensure accuracy.

3. After confirming the details, click on the “Save Changes” button to save the updated tariff information.

This will complete the process of updating the customer’s tariff information.

Video Tutorial